Question 1

How do I become an Expert on the platform?

Accepted Answer

Ready to join as an Expert? It's simple! Head to the 'Become an Expert' page and fill out your details. You'll be guided to Stripe, our secure payment platform, to set up your Express account for receiving payments. Once submitted, our Tickbox team will review your application, which typically takes 5-10 business days. If everything checks out, you'll receive an email confirming your approval. From there, task posters can find you on the Expert selection page and start sending task requests!

Question 2

How do I choose the right Expert?

Accepted Answer

Finding the perfect Expert is easy! On the Expert selection page, you can explore detailed profiles showcasing each Expert's ratings, performance history, licenses, reviews, and past tasks. Take your time to review these details to ensure the Expert's skills and experience align with your project needs. This way, you'll confidently pick the right professional for the task!

Question 3

How and when do I get paid for completed tasks?

Accepted Answer

Getting paid is hassle-free! Task posters pay upfront as soon as your quote is accepted, and once they accept your task completion request, the funds are released to you via Stripe. Payments typically reach your bank account within 5-10 business days, and it's all handled automatically—no extra steps needed. If you haven't received your payment after 10 business days, just reach out to our support team for assistance.

Question 4

What types of home services can I find on the platform?

Accepted Answer

Looking for home services? Check out our 'All Services' page to explore the full range of services available on Tickbox. We offer cleaning, handyman, electrical, plumbing, moving, locksmith, and many other home services. If you can't find the service you need, don't hesitate to contact our support team—we're here to help you find the right solution.

Question 5

How does the platform ensure the quality and safety of Experts?

Accepted Answer

Your trust and safety matter! We verify every Expert's identity to ensure they're legit. Optional background checks are available for added peace of mind. User reviews highlight their performance and reliability. This helps you confidently choose high-quality Experts for your projects.